Effective Date: February 16, 2026

Welcome to GetGlossa.com (“we,” “our,” or “us”), the AI-powered Salon & Spa Management Software platform. By accessing or using our services, you agree to comply with these Terms & Conditions. Please read them carefully.

1. Acceptance of Terms

By registering an account, using our platform, or accessing any of our services, you agree to:

• Abide by these Terms & Conditions.

• Comply with all applicable laws, including UK and EU regulations.

• Provide accurate and current information when creating accounts or using services.

If you do not agree with any part of these Terms, do not use our services.

2. Account Registration

• Users must create an account to access GetGlossa’s features.

• You must be at least 18 years old or of legal age to enter into contracts in your jurisdiction.

• You are responsible for maintaining the confidentiality of your account login credentials.

• You agree to notify us immediately of any unauthorized use of your account.

3. Services Provided

GetGlossa provides the following services:

• Salon & Spa Management: Staff schedules, client appointments, client records, inventory management.

• AI-Powered Features: Personalized recommendations, business insights, and operational suggestions.

• Payments & Billing: Subscription management, invoicing, and secure payment processing.

• Integrations: Third-party integrations with payment gateways, marketing platforms, and analytics tools.

We may update, modify, or discontinue features at our discretion.

4. Subscription & Payments

• GetGlossa offers subscription-based access to its platform.

• You agree to pay subscription fees according to the plan you selected.

• Payments are processed securely via our payment providers.

• All fees are non-refundable unless required by law or stated otherwise.

• We may change pricing with prior notice, but changes do not affect existing paid periods.

5. User Responsibilities

You agree not to:

• Use our platform for any illegal or unauthorized purpose.

• Interfere with or disrupt the platform’s functionality.

• Upload or share harmful, offensive, or unlawful content.

• Attempt to gain unauthorized access to other users’ accounts or data.

You are responsible for all activity conducted through your account.

6. Intellectual Property

• All software, AI tools, designs, logos, content, and data on GetGlossa are our intellectual property or licensed to us.

• You may not copy, reproduce, modify, distribute, or create derivative works without our express written permission.

• By uploading client or employee data, you grant us the necessary rights to process the data to provide services.

7. AI Recommendations Disclaimer

• GetGlossa uses AI to provide business and operational recommendations.

• AI suggestions are advisory only; ultimate business decisions remain your responsibility.

• We do not guarantee results from AI recommendations and are not liable for any business losses.

8. Data Privacy & Security

• Our platform follows the Privacy Policy (linked separately).

• We comply with UK GDPR and Data Protection Act 2018.

• Users must ensure client data is collected with consent and in compliance with applicable laws.

• We implement industry-standard security measures but cannot guarantee absolute protection of data.

9. Limitation of Liability

• GetGlossa is provided “as is” and “as available”.

• We are not liable for:

  • Loss of business, revenue, or profits.

  • Data loss, corruption, or unauthorized access.

  • Any indirect, incidental, or consequential damages.

• Our total liability shall not exceed the amount paid by you for the subscription in the last 12 months.

10. Termination

• We may suspend or terminate accounts for:

  • Breach of these Terms.

  • Illegal activity or fraudulent behavior.

  • Non-payment of subscription fees.

• Upon termination, access to the platform will be revoked, and we may delete associated data in accordance with our Privacy Policy.

11. Third-Party Services

• The platform may include third-party services and links.

• We are not responsible for the content, privacy practices, or reliability of third-party services.

• Users must review third-party terms and privacy policies before use.

12. Governing Law & Dispute Resolution

• These Terms are governed by the laws of England and Wales.

• Any disputes will be resolved in the courts of England and Wales.

• You agree to attempt informal resolution before initiating legal action.

13. Changes to Terms

• We may update these Terms from time to time.

• Updates will be posted on this page with the effective date.

• Continued use of the platform constitutes acceptance of updated Terms.